Guest Reviews

We so enjoyed our contacts with Danielle and her pleasant personality.

The property is well maintained, and beautiful. Very accommodating.

Just the best people to work with!

We look forward to our annual stays and count the days to our return.

Ladys were very pleasant

Great. Very nice location.

I spoke with the staff twice and they were very accommodating . We were able to check in a couple of hours early to get started with our vacation

We absolutely love crystal lake. The cottage is only a short walk to the water and feels very private even though it is very close to neighbors. The place was spacious and very clean upon our arrival. Lots of updates. Would stay again.

Always there to help and discuss rental agreements.

The property was very relaxing with beautiful woods surrounding a very comfortable cabin. Had all the amenities needed and very comfortable beds.

Danielle and other members of your team have always been friendly and helpful.

Love the place!

Excellent service team. Friendly

Wonderful time. Love the property

Every time I called with a question they were friendly and helpful. Last year was our first year for renting a place and we were totally unfamiliar with what to do. It was all so easy that I figured I didn't understand something crucial to do! CVR people were wonderful. This year, our second, it was like we were old friends coming back to the same place. It was all easy and pleasant. We can't wait for next year!

It was a wonderful week with our family. Being pet friendly meant we were all together too with no "boarding guilt" to deal with. The CVR people and the cottage owners made our stay a glorious family time that gave us laughs and memories to last a lifetime!

I only ever had to talk to a sweet girl on phone.. just a few times between booking n leaving.. every time she was polite helpful.. we never had a problem with anything..

Perfect, from the garage with kayaks n beach gear, to the private dock on the betsie.. the cabin is so well shaded no need for air conditioner.. plenty of fans. The fresh air was wonderful.. hope to come back next year..

Any time I have talked to anyone, I was impressed by the professionalism and knowledge, as well as the friendliness of any one I have talked to.

Property was perfect for our needs!

Danielle was excellent to work with. We had difficulties to operate the garage door and one of the tubs didn't drain. She promptly arranged for the repairs and kept us informed about the progress.

The house was specious, very well lit (appreciated since my husband has vision impairment), with wood floor all over the house (no unpleasant smell which we usually encounter when renting homes with carpet.) and washer and dryer (great feature since we stayed for a week). The property was only 15 min from Crystal Mountain, where we skied. We had access to the garage, which was handy since it was snowing every single day. The snow was plowed daily - another great service we really appreciated. There were board games and puzzles which kept our kids busy in the evenings. The house greeted us with a bottle of champaign and an apple cider (for kids) and New Years decoration (nice welcoming touch). Loved staying here and would highly recommend.

The team is wonderful to work with! The owners are outstanding!

No problems, everything went well!

The Crystal Rentals team has always been very friendly and helpful, making it easy and stress-free to book our favorite annual trip.

Fantastic as always!

Danielle was great. Knowledgeable. Helpful and kind

Obviously owner has been doing a lot of upgrades. Beds good. Kitchen fully furnished. Nice living area. Great view and place to sit by lake. Quiet neighborhood. Dog friendly.

First rate, professional, friendly and responsive.

We love Point Betsie and anxiously await our return each year. The home is perfect for a family getaway and the access to the beach and lighthouse is perfect. Frankfort is a wonderful town with lots of shopping and dining options. The proximity to Sleeping Bear Dunes and all the preserved areas is ideal for outdoor adventures and new discoveries.

The team was friendly and easy to work with. Responsive over email or phone.

Our family looks forward to our stay on Platte Lake all year. It's the perfect cabin for a lake vacation, but close to other activities as well. We already have a list of stuff to do next year.

The Summer House on Portage Lake met our family needs especially with having pets. The cottage was very spacious and comfortable with plenty of sleeping quarters. The only thing that we felt could use improvement would be the bathroom in the main house, the shower leaked water onto the floor. A dishwasher would have been nice, too. Overall we had a great time. Thanks, Brenda Thank you for your feedback! We will look into the issue with the shower asap! CVR

Danielle is very helpful. Enjoy working with her.

Property is located in a great spot on Platte Lake. You an walk out over 200 yards in the water and not be over your head. Great spot to swim.

They were very friendly and accommodating.

We had a great stay. The cottage was very nice and fit our needs wonderfully. We will be coming back!

Friendly and efficient service.

Exceptionally lovely week - extremely peaceful setting in great location with access to many points of interest. The house itself is very efficiently organized with privacy for those in the bedrooms. The quality of cleanliness upon arrival was outstanding.