Guest Reviews

The team is wonderful to work with! The owners are outstanding!

No problems, everything went well!

The Crystal Rentals team has always been very friendly and helpful, making it easy and stress-free to book our favorite annual trip.

Fantastic as always!

Danielle was great. Knowledgeable. Helpful and kind

Obviously owner has been doing a lot of upgrades. Beds good. Kitchen fully furnished. Nice living area. Great view and place to sit by lake. Quiet neighborhood. Dog friendly.

First rate, professional, friendly and responsive.

We love Point Betsie and anxiously await our return each year. The home is perfect for a family getaway and the access to the beach and lighthouse is perfect. Frankfort is a wonderful town with lots of shopping and dining options. The proximity to Sleeping Bear Dunes and all the preserved areas is ideal for outdoor adventures and new discoveries.

The team was friendly and easy to work with. Responsive over email or phone.

Our family looks forward to our stay on Platte Lake all year. It's the perfect cabin for a lake vacation, but close to other activities as well. We already have a list of stuff to do next year.

The Summer House on Portage Lake met our family needs especially with having pets. The cottage was very spacious and comfortable with plenty of sleeping quarters. The only thing that we felt could use improvement would be the bathroom in the main house, the shower leaked water onto the floor. A dishwasher would have been nice, too. Overall we had a great time. Thanks, Brenda Thank you for your feedback! We will look into the issue with the shower asap! CVR

Danielle is very helpful. Enjoy working with her.

Property is located in a great spot on Platte Lake. You an walk out over 200 yards in the water and not be over your head. Great spot to swim.

They were very friendly and accommodating.

We had a great stay. The cottage was very nice and fit our needs wonderfully. We will be coming back!

Friendly and efficient service.

Exceptionally lovely week - extremely peaceful setting in great location with access to many points of interest. The house itself is very efficiently organized with privacy for those in the bedrooms. The quality of cleanliness upon arrival was outstanding.

I spoken frequently over the years with Danielle. She is wonderful. And I was recently speaking with Angi who was equally great. Both are So nice and helpful!

Love this place!

Excellent, people were very easy to work with.

Outstanding property, beautiful setting, plenty of toys- Kayaks, Canoe and nice beach.

Fantastic girls week in a comfortable, spacious cottage on South Shore Drive. Loved every minute from sunrises over beautiful Crystal Lake, meals and games at the table, cocktails on the deck to evening fires in the fireplace. Wonderful memories!

I did not make the reservations, but we did receive some misinformation during our rental that was disappointing. fortunately, it did not affect our stay. I apologize that you were misinformed. Anytime that happens please reach out to our office so we can remedy it. We are always more than happy to do so. Happy to hear that you were able to enjoy your stay!

It felt like home.

Did not have to contact staff.

I had the best time.

Emails were answered quickly and friendly

Very comfortable, beautiful setting, had everything we needed.

Danielle was excellent. We had a unique personal situation going on with our daughter's health and considered cancelling. Danielle offered us some time to make a decision and it was the right one...we came to Onekama. She is a wonderful representation of your company. Thank you! We really strive to make sure it works for all of our visiting families!

Easy-excellent

Great for a fun group of senior ladies.

Reservation process was easy and rental agreement very thorough. Overall pleasant experience.

The property was perfect for us, really a hidden gem. Just far enough away from neighbors to feel secluded (unlike the majority of rentals in the area that are nearly on top of one another and far more expensive). The view of the lake is gorgeous as is the view from the lake. We were lucky enough to see the resident bald eagle several times, deer drinking from the lake, ducks, loons, and herons. The fishing was excellent. We caught (and released) a variety of huge pan fish, large and small bass, and scary big pike. The fireplace was perfect to knock out the night chill and the bed was incredibly comfortable. The kitchen was completely stocked with everything we needed in good condition. A short beautiful drive from all the area's scenic attractions makes it a perfect spot for sight seeing and relaxing.

Hidden River Cabin. Nuff said. Loved it.

We had such a great week and will definitely be back -hopefully renting a couple of places next summer for more family to join!

Great week in a beautiful place!!

excellent, very helpful with my many questions!

We will be back, maybe this time our kids and their families can join us!